The service cloud console is designed for users in fast paced environments who need to find, update and create records in Salesforce quickly.
A Salesforce Console app is a tab-based workspace that lets you manage multiple records on a single screen.
The console inherently minimizes clicking and scrolling so that you can quickly find, update, and create records. Thousands of customers rely on the Salesforce Console to boost productivity in fast-paced service and sales environments.
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