Salesforce Course Content - Part 2

Customization:

Introduction

• Enable Developing mode
• Over View about Developer Console
• MVC Architecture
• Comparison of MVC to Salesforce Apps

Basics of Programming

• Comparing Natural and Formal Languages
• Different types of Tokens
• Types of statements to write a program
• Data Types involved in Apex Language
• Access Modifiers
• Arithmetic and Logical Operators
• Conditional Statements
• Controlling / Looping Statements

Introduction to Oops Concepts

• Encapsulation
• Abstraction
• Polymorphism
• Inheritance

Exception Handling

• Caught Exceptions
• Uncaught Exceptions

Apex Classes

• Creation of Variables
• Getter Methods
• Setter Methods
• Creation of Methods
• with Sharing
• With Out Sharing
• Creation of Objects
• Reference Variables
• Constructors
• Static Variables 
•  Static Methods 
•  Static Blocks

Email Services

• Single Email Message
• Sending Pdf attachment
• Sending Email Template
• Mass Email Message

Collections

• List
• Set
• Map
• Working with Debug Logs

SOQL and SOSL Queries

• Writing simple SOQL queries
• Using Order by, Group by and Aggregate functions
• Difference between Limit and Offset
• Fetching Parent Object Information from the Child Object
• Fetching Child Object records from the Parent Object
• Writing SOSL Queries
• Governor Limits for the queries

DML Statements

• Insert, Update, Delete and Undelete
• Difference between Insert and Database. Insert
• Difference between Update and Database. Update

Apex Triggers

• Difference between Workflow Rules and Apex Triggers
• Difference between Before mode and After mode
• Trigger Events
• Trigger Context Variables
• Trigger Collections and availability for the different events
• Trigger Best Practices
• Developing Triggers by taking different scenarios
• Avoiding Recursive Triggers
• Avoiding Mixed DML Operation Error

Annotations

• @isTest
• @depricate
• @Future
• @Readonly
• @remoteAction
• Order of execution in Salesforce

Batch Apex Classes

• Developing Batch Classes
• Purpose of Database.stateful
• Scheduling the Batch Class through user interface
• Scheduling the Batch Class Programmatically
• Monitoring Batch Jobs
• Monitoring Schedulable Jobs

Schedulable Apex Classes

• Implementing Schedule Apex
• invoking Trigger
• Invoking Batch Apex
• Invoking Future Methods from Schedule Apex
• Sending Email from Schedule Apex
• Test Classes
• Governing Limits

Visual force Pages

• Different tags available in VF Pages
• Types of Controllers
• Creating Login App by using Standard Controller and Custom Controller
• Static Resources
• Displaying Error Messages on VF Page
• StndardController - Displaying multiple records using RecordSetVar
• CustomController – Displaying multiple records by fetching from the database
• Types of Tables available in Visualforce
• Pagination using StndardSetController
• Pagination using Limit and Offset
• Getting the governor limits dynamically using Limits Class
• Usage of the Custom Labels in Salesforce
• Displaying List of records with Wrapper Class
• Custom Settings in Salesforce
• Rendered, Rerender, RenderAs and contentType usage
• Ajax Functions with different examples
• Overriding the Standard and Custom Buttons with Visualforce Pages
• Inline Visualforce Pages
•   Usage of immediate keyword
• Passing the parameters between the Visualforce pages
• Using retURL and saveURL
• View State of VF Page and improving the performance of the view state
• Difference between System Mode and User Mode
• Difference between with sharing and without sharing
• Visualforce Components
• Visualforce and the order of execution
• Providing Security for Apex Classes and Visualforce Pages
• Java script in VF Pages
• Jquery in VF Pages

Test Classes

• Usage of @isTest
• Test Class Best Practices
• Usage of seeAllData
• Avoiding Mixed DML Operation error in test classes
• Test.startTest() and Test.stopTest()
• System.runAs() usage
• System.assert statements
• Usage of @TestVisible and Test.isRunningTest()
• Code Coverage for Apex Classes and Apex Triggers
• Covering code for standardController extension class
• Covering code for Apex Triggers

Deployment Process

• Deploying Components using Change Sets
• Deploying Components using Eclipse

Salesforce Course Content - Part 1

Configuration:

 Introduction to Cloud Computing

• What is Cloud Computing?
• Types of Cloud Computing Services with examples
• Cloud Computing Architecture

Introduction to CRM

• What is CRM Process?
• Evolution of CRM
• Compare Salesforce.com CRM with other CRM products

Introduction to Salesforce

• What is Salesforce?
• Salesforce automation
• Salesforce Architecture
• Services provided by salesforce
• Advantages of Salesforce
• Employment opportunities with Salesforce

Production and Sandbox Environments

• Production Environment
• Types of Sandbox Environments
• Registering with Developer Organization
• Salesforce Terminology

Standard Salesforce Concepts

• Home page, Tabs, Apps, Tab Home Pages, Record, Detail Page, Related lists and Sidebar
• Understanding Leads and Opportunities
• Adding A Lead
• Adding an Account
• Edit an Account Record
• Adding A Product to an Opportunity
• Adding A Task
• Send and Add an Email
• Logging A Call
• Document Tab
• Web to lead 
• Web to case
• Assignment Rules
• Auto response Rules
• Converting A Lead
• Adding an Opportunity
• Adding A Contact
• Creating A View
• Activity History
• Submitting A Case
• Campaigns Partner Roles Portals
• Communities

Creating a new Application

• Steps to create the Application
• Setting up the logo for Application

Creating an Object

•  Steps to create the Object
• Different options involved while creating the object

Creating a Tab

• Steps to create the tab
• Different options involved with the tab

Creating custom fields

• Different Data Types involved while creating custom fields
• Different options involved with custom fields
• Changing the Default Currency Type
• Field Dependencies

 Custom Validation Rules 

• Steps to configure custom validations
• Different formula functions involved with custom validations

Search Layouts, Inline Editing, Enhanced List Views and Record Ids

• Enable more columns at tab level, search results level and look up dialog Level
• Working with inline editing
• Working with enhanced list views
• Analyzing Record Ids of the components

Creating Relationships

• Different Types of Relationships
• Creating a junction object 
• Governor Limits in Salesforce

Page Layouts and Mini Page Layouts

• Different options available in page layout
• Steps to configure mini page layout
• Adding Related Lists to Layout

Record Types

• Steps to configure Record Types
• Creating Record Types for standard objects

Field History Tracking and Activities

• Steps to configure Field History Tracking
• Steps to enable and creating activates

Security in Salesforce

• Users in Salesforce and enabling Grant Login Access
• Profiles and Permission Sets
• Role Hierarchy
• OWD (Organization Wide Defaults)
• Manual Sharing and Sharing Rules
• Purpose of Grant Access using Hierarchies
• Purpose of View All, Modify All, View All Data and Modify All Data
• Apex Managed Sharing

Import Wizard and Data Loader

• Difference between Import Wizard and Data Loader
• Generating Security Token and Maintaining IP range using Trusted IP
• Data Loader Settings
• Data Loader Operations
• Purpose of External Id
• Purpose of Data Export

Workflow Rules

• Difference between evaluation criteria
• Difference between rule criteria
• Types of workflow actions
• Re-evaluation Criteria for Field Update
• Types of Email Templates
• Setting to enable Task Action
• Different scenarios with Workflow Rules

Approval Process

• Configuring Approval Process
• Different options available with Approval Process
• Creating custom hierarchy field
• Adding multiple steps to the approval process
• Purpose of Queues and steps to configure the Queue
• Difference between Queue and Public Group
• Working with the Queues
• Approving the records from Email

Process Builder

• Options involved with Process Builder
• Advantages over Workflow Rules
• Disadvantages over Workflow Rules
• Submitting the records for approval automatically

Reports and Dashboards

• Different types of Reports
• Scheduling the Reports
• Creating the Dashboard
• Different Components involved in Dashboard

Web to Lead and Web to Case

• Generating Web to Lead
• Generating Web to Case
• Rules on Leads and Cases
• Assignment Rules
• Auto Responsive Rules
• Escalation Rules